Independent chargeback research

Your chargeback rate is only half the story.

See the real annual cost of disputes across lost revenue, processor fees, and the hours your team spends fighting them.

01 No signup 02 Takes 60 seconds 03 Built for recurring revenue
REVENUE SIGNAL LIVE MODEL
$68,940/yr
Illustrative dispute impact
Lost revenue Fees Team time
3 cost layersMost dashboards show one.
12×Monthly leakage compounds.

Disputes do not create one loss.

Revenue reversal+Processor fee+Team time=True impact

The calculator

Find the leak in your revenue.

Use your last full month. Estimates update instantly and stay in your browser.

YOUR INPUTS
How it works

We estimate monthly disputes from transaction count and dispute rate. From that we calculate unrecovered transaction value after your current win rate, then add processor fees and your internal handling estimate. Annual impact equals the monthly total × 12.

Where the money goes

The visible loss is rarely the full loss.

01
↙

Revenue reversal

The transaction amount leaves your account when a dispute succeeds. Low recovery rates make this the largest cost layer.

02
+

Processor fees

Each dispute can trigger an additional fee, independent of whether the transaction value is eventually recovered.

03
◷

Operational drag

Evidence gathering, case tracking, and reporting consume finance and support time that never appears in the dispute dashboard.

The response playbook

Prevent what you can. Recover what you cannot.

01

Clarify the charge

Make descriptors, invoices, renewals, and cancellation terms easy to recognize before confusion becomes a dispute.

02

Catch early signals

Use alerts and support patterns to resolve eligible cases before they move deeper into the dispute process.

03

Build stronger evidence

Match each reason code with the right transaction, product usage, communication, and policy evidence.

04

Measure the outcome

Track total cost, recovery rate, dispute reason, and team effort so the workflow improves over time.

BILLING CLARITYCONTROL 01
01

Recognition before recovery

A customer who recognizes the charge is less likely to dispute it. Start with the descriptor, receipt, and renewal message.

Choosing a workflow

Match the system to the volume.

ApproachBest fitTeam effortConsistency
Manual responsesLow dispute volumeHighDepends on operator
Alerts + manual actionPrevention focused teamsMediumProcess dependent

This is a workflow guide, not a performance guarantee. Results depend on your business model, evidence quality, dispute mix, and provider.

Practical answers

Before you change the process.

Is the estimate a prediction of recoverable revenue?+

No. It estimates your current cost using the inputs you provide. Recoverability varies by reason code, evidence, card network, processor, and customer behavior.

What should I enter as internal handling cost?+

Estimate the time spent by support, finance, and operations on each dispute, multiplied by their loaded hourly cost. Add any case management expense that is not included elsewhere.

Does the calculator store my business data?+

No. The calculation runs locally in your browser. Contacting us opens your email application and lets you decide what to share.

When does automation become worth evaluating?+

When dispute volume creates repeatable manual work, when evidence quality varies between operators, or when the potential recovery value is materially larger than the cost of the solution.

Your next move

Turn the estimate into an action plan.

Send us your result and business model. We will help you identify the first three places to check.

Request a free review →